We’ve never been an average hosting company
What we do may be more crucial to you than how we do it. However, appreciating our working methodology will help you to understand why we offer a service that is very different to the average hosting company.
Dynamic, proactive and flexible, our way of working is built to ensure your platform seamlessly evolves and synchronises with your development.
Discover the 5 ideals of K-Working
Respect & Value
Discover how our people are at the heart of our platform, and are empowered to make the best decisions for you. Automated solutions aren’t built by automating processes; they evolve from understanding your day-to-day demands.
Intimacy & Intricacies
K-Working works harder by getting closer to your business. It’s by developing an intimate knowledge of how you work that enables us to go beyond a simple hosting role. It’s a relationship built on trust, with no contract to tie you down.
Evolution & Foresight
We don’t host your site for today, we host it for your future. We are constantly looking ahead to help you adapt to the latest retail trends and technologies, even before they appear on the horizon. Always thinking one step ahead is how we help you gain a competitive advantage.
Perfection & Energy
The Akoova view of perfection, where all our energy is directed to keeping your business flowing. It’s where technical operations and developers work hand in hand, because there are no barriers to sharing and applying our knowledge where it works best.
Love & Growth
At Akoova, we work hard to build a genuine relationship with our clients. We learn to love your business almost as much as you do. At the same time, we have cultivated an equally close working relationship with AWS to keep you at the forefront of their developments.
Respect & Value
Before we build cloud platforms .. we build our people
At Akoova, we value ingenuity and give our people room to use it. Everyone we employ is respected as a potential problem-solver. We empower the people closest to the work because they are best to assess the issue, as well as provide the answers.
Automating solutions doesn’t come from automating our processes
Understanding our clients, their ambitions and their business is all part of delivering technology that truly adds value. Our DevOps concierge service is a case in point. That’s the reason that we have an open-ended, open-minded affair with our clients.
Knowledge isn’t power when you don’t share it
Our policy is to spread it far and wide: within our teams, with our clients and with their developers.
K-Working: Our platform is premium; our people make it supreme
We approach problem-solving as a collaborative process with a shared responsibility. There are no passed bucks or pointing fingers. No matter how brilliant our platform is, it’s people that solve the problems.
Intimacy & Intricacies
We don’t stop at hosting; we do stop at time-wasting
Where hosting ends, our value-added service begins. We begin by getting to know your site and your business intimately. This allows us to understand what makes your business tick and your site run like clockwork. Acknowledging the good, the bad, the quirky and the inefficient, we give you stability and peace of mind, saving you the worry. It’s our 24/7 concern and we are always prepared for the unexpected.
It’s an area in which we excel and add value to the average hosting service. We are continuously looking for problems and head them off before it’s too late. It’s one less thing to worry about for our clients who find themselves with time to attend to the more important aspects of their business.
The K-Contract. It doesn’t tie you down
Another weight off the mind for our clients is not being tied into a long-term contract. We’re confident that when you start working with us, you will be happy to continue the relationship. Another worry off your back, with no hidden catches or loopholes. No locks on the door. Just a straight time-saving engagement, with trust on both sides.
Evolution & Foresight
We don’t just build infrastructures. We finely tune and evolve them so that your site is always ahead of the game
The closer we work with your business, the more we understand where it’s going. What you need, both for today and for tomorrow.
Things change quickly in retail. Digital Transformation is never ending. Technology evolves and businesses need to change with it to retain their competitive edge. We help you leapfrog into the cloud and bring freedom of growth for your site and your business.
We’re constantly thinking ahead. We don’t just react to the issues that affect you. We see them coming and make sure you are prepared.
K-Working – Our knowledge grows with your business
It’s only by continuously collaborating and problem-solving that we learn more about your business. We apply the knowledge to help your site adapt to trends, new technologies and customer demands. What’s more, we share all our growing knowledge across our client base so that everyone benefits. It’s a long-term relationship that enables you to plan and look ahead with confidence, knowing that your store is future-proofed for wherever your ambitions will take you.
Perfection & Energy
Perfection is a world without waste
Our ultimate aim is to eliminate waste. There is waste everywhere. Unnecessary procedures, excess account management, unneeded layers of bureaucracy…
So many things conspire to prevent you having contact with someone who could solve your issue right away.
That’s why we don’t start with a ticket
We start with a conversation. We start with a simple “what is the problem that you’re trying to solve?” Immediately, we begin to frame and identify what’s wrong, and the solution is already on the way.
This approach helped us identify the gap between developers and technical operations, and showed us how to close it. Everything now runs faster and more smoothly as a result.
This emphasis on solving problems from the outset generates better solutions and working knowledge. It’s knowledge we share inside and outside our organisation by incorporating learnings into our automated platform.
It means that we are always adapting, evolving and forging connections between our people to utilise their energy where it works best. And this ultimately creates value that is passed on to all of our clients.
K-Working – Let it flow
Everything we do is designed to make life easier. To keep businesses moving. We don’t believe in economies of scale, designed to absorb problems; we believe in economies of flow, designed to eradicate them.
Love & Growth
Is love too strong a word for it?
Developing customer relationships that grow and develop our kind of knowledge isn’t power. It’s a kind of love. Loving what you do. Loving to get better at it. Loving to create real relationships with clients that click and develop with time. Loving to go beyond what’s expected.
K-Working – a product of pride
Our reputation is always at stake. We take pride in keeping our clients operating efficiently and seamlessly, whatever your unpredictable market may bring. Priority was and always will be given to site uptime, system observability, stability, performance, scalability, security and support.
K-Working – The domino effect of innovation
The way K-Hosting is engineered and our close working relationship with AWS means that we are able to implement their fast-paced innovations for you, keeping you at the forefront of the industry. And it leaves us time to add our own ideas, placing your business even further ahead.
We’d love to hear from you
“We've found Akoova to be incredibly responsive and knowledgeable, with exceptionally reliable service. They've offered insightful advice and suggestions to optimise the performance of our web hosting solution.”
CEO, Moda Furnishings
“After trying many other hosting firms, the big difference with Akoova is the peace of mind, knowing that the site is always being taken care of. When a problem arises, it is immediately identified and handled.”
Founder, Judaica Web Store
“We needed a provider with deep expertise of Magento when we launched our extension to the market. Akoova has a proven track record to ensure scalability and stability, with the needs of merchants in mind, and shares our passion for driving robust growth in the retail sector.”
“Great team: involved, available and skilled. Handling our Magento website for 5 years in a very reliable way. Our product people can sleep without a worry.”
Co-Founder & CIO, Recommerce
“Great team, deep knowledge and great support - a real partner who shares our same goals. Hosting and system support made simple. We can concentrate on business and the engine never stops.”
General Manager, IC Intracom
“Akoova has given us confidence with our scalability that we didn’t have before we partnered with them. They offer invaluable support to our technical team that allows us to focus on innovation.”
Head of Social Commerce, Fred Perry
“Akoova genuinely feels like an extension of your team. They approach every issue calmly and decisively, often before you even realise there's an issue yourself. You won't look back.”
“Over the years, Akoova’s team have always been really supportive and have done exactly what they said they would. With so many so-called “Magento hosting” companies out there that over-promise and under-deliver, their knowledge and dedication has helped us to be focused on the business side. They are worth it!”
Founder & CEO, Dobell
“Why would I recommend Akoova? For me that’s an easy answer. Peace of mind. Knowing I’ve got Akoova’s eyes on our website at all times, with the breadth of knowledge across their team, is a godsend. Replies to queries or requests are always responded to super-fast, and they've gone over and above what I would expect countless times.”
eCommerce Manager, MenKind
“Akoova takes good care of a vital aspect of running a successful ecommerce store. They do so by placing the client in the center of what they do, driving their decisions based on the value it provides, and proactively preventing issues.”
Chief Technology Officer, Inchoo
"The initial engagement and transition to Akoova was seamless, their expertise obvious. Since then, the ongoing support that we have received, and their proactive engagement with our delivery agency, has really transformed our digital capabilities. If you are looking for a Magento hosting partner, Akoova are the obvious choice."
CTO, Big Bus Tours